Contact Phones

+55 48 3355-0640

+55 48 9998-6053

+55 48 32554273

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1. We accept Credit Card / Visa and MasterCard debit;
2. Check-in is from 14 hours and check out should be made until noon, with the delivery of the key at reception;
3. A survey will be conducted at the check-out and all damaged or object not found will be charged;
4. You must fill plug-register at check-in;
5. For the execution of the booking is required the prepayment of 50% (fifty percent) of the total cost of the stay (bank deposit). The remaining half must be paid at check-in;
6. In the event of cancellation or withdrawal of the reservation:
6.1. In low season, to communicate in 72 (seventy-two) hours prior to check-in;
6.2. In high season, communicate in five (5) days prior to check-in;
6.3. The absence of the possibility of communication within the time limits mentioned above, and in case of last minute cancellation (emergency), communication must be made as soon as possible;
7. In case of cancellation, previously communicated, the amount of advance payment (50% of reserves) may be:
7.1.Restituído, totally or partially depending on the value of the new relocation;
7.2.Havendo relocation by value lower than anticipated, the difference will not be refunded;
7.3.Não there is the relocation of the accommodation, which was made available to the customer, the value of prepayment can according to availability partially be converted into credit for future stay in New date to be agreed and in the same season;
8. use of the lodge parking for your safety is recommended;
9. The reception is open daily from 8 am to midnight; outside these hours and if necessary, contact the night watchman;
10. To maintain order and silence after the 22 hours;
11. When leaving the inn, the key must be delivered to the reception, unless from midnight;
12. The inn offers a complete set of bed and bath linen, upon payment of one-time fee, only for guests of the chalets and lagoon suite;
13. The voltage of the accommodation is 220V;
14. Not allowed to use own electric iron in order to ensure safety and minimize injury or damage. If necessary, ask at reception.
15. It is forbidden to extend clothes on the balcony. There on-site hostel (clothesline);
16 will be charged extra per person beyond the previously agreed at the time of reservation;
17. Except for guests of the suite sea, it is allowed to bring only small and medium-sized animals, upon request when booking;
18. Do not be charged the additional per person per child under six (06) years of age; 06 (six) to 12 (twelve) years old will be charged the amount of R $ 15.00 (fifteen reais) per day; and above twelve (12) years old the charge is R $ 30.00 (thirty reais) per day;
19. The hostel offers to customer convenience, the beach chair rental service and umbrella, by paying daily rate;
20. There is no room service. If necessary, ask at reception upon payment of a fee.
21. The ballroom, located at the back of the main wing of the hostel is for collective use and is available to guests;
22. Smoking is prohibited inside the accommodation;
23. Any questions, suggestions or complaints go to the reception.

Imbituba, January 1 2011

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